Refund and Returns Policy

Thank you for shopping with Cone Craft By Rahee. We want our customers to be fully satisfied with their purchase. Please read our Refund & Returns Policy carefully.

Returns

We accept returns only for damaged, defective, or incorrect products received by the customer.

To request a return:

  • Contact us within 3 days of receiving your order
  • Share clear pictures of the product
  • Product must be unused and in original packaging

Non-Returnable Items

The following items cannot be returned:

  • Used cone mehndi products
  • Opened or damaged products caused by customer misuse
  • Customized or special orders

Refunds

Once your return request is approved:

  • Refunds will be processed within 5–7 business days
  • Refund amount will be sent through the original payment method or bank transfer

Exchange Policy

If you receive a wrong or damaged item, we can offer:

  • Product replacement
  • Exchange with another available product

Order Cancellation

Orders can only be cancelled before shipping. Once the order has been dispatched, cancellation is not possible.

Shipping Charges

Shipping charges are non-refundable unless the mistake was from our side.

Contact Us

For any refund or return requests, contact us:

Cone Craft By Rahee
Email: www.conecraftbyrahee.store
Phone: +92 3326084700

We appreciate your trust in Cone Craft By Rahee and will always try to provide the best shopping experience.